Cookies Policy

At Acutario, we use cookies in order to offer you a better service and a better experience while you are browsing. We want to inform you clearly and precisely about the cookies we use, detailing what cookies are, what they are used for, what types of cookies we use, what they are for and how you can configure or disable them if you wish.

What are cookies?

A cookie is a small file that is stored on the user's computer, tablet, smartphone or any other device with information on the user's browsing.

Cookies help us to improve our website.

Cookies are essential for the operation of the Internet, providing numerous advantages, facilitating browsing and making our website more usable. Cookies could never damage your computer equipment. In contrast, active cookies help us understand the website's performance, what we need to change and any problems that can arise.

What types of cookies do we use?

According to the entity managing them

Our own cookies

These are sent to your computer equipment from our own computers or domains from which we provide the service you request.

Third-party cookies

These are sent to your computer equipment from a computer or domain that is not managed by us, but by another collaborating entity. For example, cookies used by social networks or external content such as Google Maps.

According to the length of time they remain active

Session cookies

These are temporary cookies that remain in your browser's cookie file until you leave the website, consequently, none remain logged on your computer's hard drive. The information obtained through these cookies is used to analyse traffic patterns on the website. Ultimately, this helps us provide a better experience, improving content and facilitating its use.

Persistent cookies

These are stored on your hard drive and our website reads them every time you visit the site. They have a specific expiration date. The cookies will stop working after that date or when you delete them. We generally use these cookies to facilitate our purchase and registration services.

According to purpose

Technical cookies

These are necessary for browsing and for our website to function properly. For example, they allow traffic and data communications to be controlled, restricted areas to be accessed, orders to be purchased, security features to be used and content to be stored to display videos or share content via social networks.

Personalisation cookies

These allow us to quantify the number of users and thus measure and statistically analyse the use made by users of the services provided. To do this, your browsing on our website is analysed in order to improve the products and services we offer.

Analytics cookies

These allow us to quantify the number of users and thus measure and statistically analyse the use made by users of the services provided. To do this, your browsing on our website is analysed in order to improve the products and services we offer.

On the other hand, Acutario uses cookies for which it is not necessary to obtain the user's consent as they are excluded from the application of Law 34/2002 of 11th July on Information Society and Electronic Commerce Services ("LSSI" for its abbreviation in Spanish). For example, we may use session cookies that enable us to identify you when you access the Website.

Purpose of every cookie used

The cookies used on our website and their purpose are detailed below.

List of cookies used

Name Domain Our own/third party Type
_session_id acutar.io Our own Technical
acutario.advise-counter acutar.io Our own Personalisation
acutario.cookie-policy acutar.io Our own Personalisation
_ga google.com third party Analytics
_hjIncludedInSample hotjar.com third party Analytics

How we obtain your consent to install cookies, and how you can revoke it

When you access the Website for the first time, you will receive a notice about the use of cookies. In this first layer, you will be informed about the type of cookies we use, why we use them and you will be given a link to this Cookies Policy, where you can find more detailed information. If you continue browsing, it means you give your consent for us to install the cookies as described in this policy.

You can revoke your consent to the use of cookies at any time. To do this, you have the option of disabling cookies by changing your browser's privacy settings. Please see the links below where you can find detailed information on how to configure cookies in the major browsers:

Chrome - https://support.google.com/chrome/answer/95647?hl=es

Internet Explorer - http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox - https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Safari - https://support.apple.com/kb/PH19214?locale=es_ES&viewlocale=es_ES

If you have any questions regarding our use of cookies, how to configure them or revoke consent, please contact us by sending an email to support@acutar.io.